Trying to capture the full story: Making a post-tutoring session survey

Volume 2, No. 1 Summer 2021
by Emma Sylvester

Emma Sylvester is Coordinator, Writing Centre and Academic Communications, Saint Mary’s University.

Introduction

As Writing Centre (WC) practitioners, how do we know that students are actually benefitting from our work? Plenty of research has shown that WC use improves students’ grades (e.g., Driscoll, 2015; Thompson, 2006; Trosset et al., 2019, Dansereau, et al., 2020), but how do I know that translates to my own unique institution or to the session I had with a tutee this morning? As a tutor, the immediate feedback of seeing a student’s “lightbulb moment” or hearing their expressions of gratitude gives me some indication that I’m doing something right. Unfortunately, these experiences aren’t reliable or comprehensive indicators of the benefits of the WC, and they don’t tell me about the student’s full emotional experience in session or their long-term learning. Further, in the post-covid era, ripe with asynchronous sessions and cameras left off, these moments are potentially fewer and farther between.

https://docs.google.com/spreadsheets/d/1Zt4bRIYDrOHFxtgO8iRzuJAZ4DyUp5YLbsA4oAWTrY0/edit

Post-session surveys are widely used across WCs not only to learn about how students value writing tutorials, but also to inform program development, assess and refine tutor practice, collect data for study and publication, and even to justify the existence of the centres themselves (Bromley et al., 2013). The need to collect, analyse, and apply data related to students’ experience in session is obvious and inherent in the ongoing development of WC practice, but taking a rigorous approach to this process is often forgotten amidst other seemingly more important (and let’s just say it, more interesting) work.

Continue reading “Trying to capture the full story: Making a post-tutoring session survey”

Advocating for Accompliceship: An Interview with Neisha-Anne Green

CWCA 2020 logo

Vol 2., No. 10 (Spring 2021)
Vidya Natarajan, Writing Program Coordinator, King’s University College & CWCA/ACCR Conference Co-Chair


Her “Moving Beyond Alright” address, delivered at the 2017 IWCA conference in Chicago,  was one of the most stirring calls to righteous action that writing centre professionals had ever heard.  Neisha-Anne S. Green, carrying the responsibility of being the first Black person to deliver the annual conference keynote in the 34-year history of the IWCA, made a passionate case for “social and civic justice” in writing centres, and the active accompliceship of those in power towards those disenfranchised. In this year of racial reckoning, she has agreed to deliver the opening keynote at CWCA’s 2021 conference, “Transformative Inclusivity.” I could not be more thrilled. 

When we meet virtually, her warmth and passion flow right through and beyond the edges of the little Zoom window on my screen. I mean to ask her about the two striking paintings that flank the portraits on the wall behind her chair, but end up asking, instead, how she would like to be addressed—Professor Green, Neisha, Neisha-Anne? Continue reading “Advocating for Accompliceship: An Interview with Neisha-Anne Green”