This past July, the Waterloo Region Record reported massive layoffs at Conestoga College – over 1,800 faculty and administrators lost their jobs. One of the support units entirely wiped out? Writing Services. CBC confirmed that all writing consultants were eliminated, quoting the union president: “That role is gone.”
In one swift move, Writing Services at Conestoga has disappeared.
With no clear explanation for why Writing Services was targeted, those of us working in writing centres are left frustrated. The Framework for Success in Postsecondary Writing doesn’t mince words: “the ability to write well is basic to student success in college and beyond.” So, why do Canadian institutions, like Conestoga, continue to underestimate the essential role of writing units staffed by trained faculty, consultants, and tutors?
Someone might point to generative AI (Gen AI) as a reason for cutting writing support, but the logic doesn’t hold. Postsecondary institutions haven’t stopped teaching calculus just because software can solve calculus problems. It also doesn’t follow that just because Gen AI chatbots can string together sentences of natural language, we should stop teaching students the writing approaches and fundamentals they need to successfully communicate in a world saturated by text and technology.
In addition, students who lack confidence in their writing often struggle to assess AI-generated outputs critically. Bottom line: whether they’re writing with Gen AI or not, students still need training to think critically about how, and why, they write. That’s exactly what writing support units teach.
A look at history reveals that this decision by Conestoga to cut their Writing Services unit continues a long-standing refusal to recognize that teaching writing is a specialized skill and field, requiring the ongoing participation in and dissemination of research, writing, and praxis (see journals: Discourse and Writing/Rédactologie, College Composition & Communication, and Writing Center Journal.)
When postsecondary institutions first opened their doors to larger populations of students in the 1960’s, many students arrived without strong reading and writing skills. The response? Panic over a “literacy crisis.” But instead of addressing the issue, Canadian English literature departments refused to teach writing. “We teach literature,” they said. This was quite different from how things emerged in America, where English faculty agreed to teach writing (Graves & Graves, 2006). And for decades, students enrolled in Canadian institutions were left to learn academic writing on their own. Perhaps an individual instructor would take the time to teach the conventions of writing in the discipline or at the post-secondary level, but if an instructor didn’t feel equipped to do this, or could not find time in their content-packed courses, then students were simply expected to figure it out or fail.
Fortunately, in the 60’s, writing centres emerged to offer dedicated writing instruction. For many institutions, the writing centre was the main unit dedicated to helping students learn how to write, and these smaller units tried hard to meet the needs of the whole institution. These centres became vital resources, sometimes housed in libraries, student success divisions, learning commons, faculties, or free-standing. Regardless of their location, writing centres have been, and continue to be, staffed by qualified faculty and professionals dedicated to a shared mission: helping students navigate the hidden curriculum of postsecondary education, find belonging, build resilience, and learn to communicate effectively in their ever-changing worlds.
Writing centres are oases for both students, staff, and –in some writing centre configurations–faculty. While some writing centres have mandates that focus entirely on student support (in which case faculty are only supported indirectly via instructors providing feedback on student work), others have mandates that embrace the creation of rich resources directly for students, faculty, and even alumni. Whatever a centre’s configuration, research shows that they positively impact academic performance, student success, and retention. Writing Consultants help reduce anxiety and build confidence, self-efficacy, and awareness of writing processes. Writing centres are especially effective in closing achievement gaps for struggling writers – especially when students visit regularly.
Given the mass layoff of Conestoga’s writing unit, we’re left asking: what’s the plan now? Who will help students learn to write and communicate – skills essential for academic success and life beyond school? Overburdened instructors? Under-resourced student support units? Gen AI tools, without guidance on how to use these tools ethically and effectively for writing? Or are students expected to hire private tutors, assuming they or their families can afford it?
We understand administrators face difficult decisions in this season of historic funding cuts, technological disruptions, and shifting student engagement, but as the professional body representing writing centres across Canada, we, the CWCA/ACCR, urge administrators to consider: if you cut writing instruction units, what’s the plan? Who will teach your students the writing and communication skills they need – not just to succeed in your programs, but to thrive in their ever-changing world?
If you don’t have us, who do you have?








