Productive and Ethical: Guiding student writers in a GenAI world (Part 1 of 2)

An abstract image of electrical waves running through a ring of wiring.

Vol. 5, No. 1 (Fall 2023)

by Clare Bermingham, Director, Writing and Communication Centre, University of Waterloo

Here is Part Two. Editor.


How institutions and course instructors are managing generative AI (GenAI), such as ChatGPT, Bard, and Dall⋅E, has been the focus of both scholarly and public-facing articles (Benuyenah, 2023; Berdahl & Bens, 2023; Cotton et al., 2023; Gecker, 2023; Nikolic et al., 2023; Sayers, 2023; Somoye, 2023), but few articles or resources have addressed students directly. And yet students are subjected to the suspicions of worried instructors and administrators caused by GenAI, and students are left to deal with the resulting surveillance and extra pressure of in-class assignments and monitored final exams (Marken, 2023). This is a critical point where writing centres can and should intervene. Our work is primarily student-facing, and we have the ability, through one-to-one appointments, to have conversations with students about what they are experiencing and what they need. Continue reading “Productive and Ethical: Guiding student writers in a GenAI world (Part 1 of 2)”

The Voyage Out and The Voyage Home: Learning to trust the freewriting process in writing appointments

Vol. 4, No. 4 (Summer 2023)

Christin Wright-Taylor, Manager, Writing Services, Wilfrid Laurier University


This term, I seem to be meeting with more students who struggle to start the writing process. I tallied my writing appointments so far and found that 32% of them have been dedicated to helping the student generate writing for their assignments. For me, this has been an increase over previous terms. I’ve enjoyed these appointments, but I’ve also found myself hesitating on the precipice of a guided freewriting prompt, wondering: Do these work?

I can report that, yes, they do!

However, the experience of guiding my students through this formative, messy, unruly part of writing has made me reflect on what I often forget about the act of writing: it requires trust. Trust in me as the writing consultant, and both our trust in the process.

Continue reading “The Voyage Out and The Voyage Home: Learning to trust the freewriting process in writing appointments”

Navigating the push and the pull: ‘Negotiating’ doctoral writing

Vol. 4, No. 2 (Summer 2023)

Brittany (Britt) Amell is a Visiting Research Fellow at the Digital Humanities Hub at the University of London. Her research focuses on critical, collaborative, and reparative engagements with unconventional scholarship, non-traditional knowledge production, and writing and genre studies. She can be reached at BrittanyAmell @ Cmail.Carleton.ca


As a social practice, the doctoral dissertation has been characterized as the outcome of complex negotiations that surround the entire dissertation process (Paltridge et al., 2012). Here, the word, negotiation, often implies a mutually beneficial agreement arising between two or more parties as a result of dialogue. However, the experiences of doctoral writers often reflect a different reality, one where choices are constrained and affordances are limited. Other factors, such as power differentials and assessment conditions, can also play a significant role in shaping the local contexts in which doctoral students write. Few doctoral writers, for instance, wish to risk failure when it comes to the assessment or examination of their dissertations. Given this, it is important to reflect critically on usages of negotiation that imply a natural smoothness or ease accompanies the dissertation writing cycle. Continue reading “Navigating the push and the pull: ‘Negotiating’ doctoral writing”

The Pandemic, GenAI, & the Return to Handwritten, In-Person, Timed, and Invigilated Exams: Causes, Context, and the Perpetuation of Ableism (Part 1 of 2)

Vol. 4, No. 3 (Summer 2023)

Liv Marken, Contributing Editor, CWCR/RCCR

Part two, The Pandemic, GenAI, & the Return to Handwritten, In-Person, Timed Exams: A Critical Examination and Guidance for Writing Centre Support, is here. CWCR/RCCR Editor


When post-secondary institutions resumed in-person classes this year, many instructors and programs brought back handwritten, in-person, timed, and invigilated examinations (Hoyle, 2023; McLoughlin, 2023). This return to tradition was partly spurred by anxieties around the increase in student cheating during the remote phase of the pandemic (Bilen, Matros & Matros, 2021; Eaton, et al., 2023; Lancaster & Cortolan, 2023; Noorbehbahani, Mohammadi, & Aminazadeh 2022; Peters, 2023, Reed, 2023). Then, with OpenAI’s November 30, 2022 release of the artificial intelligence text generator, ChatGPT, anxieties about cheating escalated rapidly (Heidt, 2023). The AI language model’s ability to quickly generate natural-sounding text (in addition to its abilities in language tasks such as translation, summarization, and question answering) were exciting but also alarming (Cotton, Cotton, & Shipway, 2023; Susnjak, 2022), Since its release, ChatGPT’s steady improvement, as well as the proliferation of similar AI writing tools, have led to newly intensified anxieties around maintaining academic integrity (Cotton, Cotton, & Shipway, 2023; Susnjak, 2022).  AI detectors, which may seem like a silver bullet to prevent and catch plagiarism, have been shown to make false accusations (Drapkin, 2023) and show bias against non-native English speakers (Liang et al., 2023). OpenAI found that their own detection tool, AI Classifier, was just not effective at catching cheating, leading the company to “quietly” shut it down (Nelson, 2023): “As of July 20, 2023, the AI classifier is no longer available due to its low rate of accuracy” (OpenAI, 2023). With pandemic and generative AI cheating concerns, and no easy solutions, post-secondary institutions are in is a race against the clock to redesign assessment before the fall semester (Fowler, 2023; Heidt, 2023; Hubbard, 2023). Continue reading “The Pandemic, GenAI, & the Return to Handwritten, In-Person, Timed, and Invigilated Exams: Causes, Context, and the Perpetuation of Ableism (Part 1 of 2)”

Precarity and pluckiness: A message from in-coming CWCA/ACCR President, Stevie Bell

Vol. 4, No. 1 (Summer 2023)

Stevie Bell, President, CWCA/ACCR

Thanks to all for the warm welcome to the CWCA/ACCR’s presidency. I come to this position with humility, a readiness to serve the Canadian community of writing centre professionals, and immense gratitude for  the contributions of my fellow Board members. This community is near and dear to my heart. I’ve grown up in writing centres, starting my career as a peer tutor at Wilfrid Laurier’s Writing Centre back in 2004  before becoming an instructor at the University of Waterloo’s Writing Lab and English Language Proficiency Exam program as a graduate student. When I graduated from UW with a dissertation project centered on how student writers learn to engage with sources (often despite their course directors’ assignment designs and their institution’s policing of academic honesty), I was privileged to join the world of writing centres with some permanence at York University’s Writing Department. I attended the CWCA/ACCR’s first independent conference in Victoria and was eager to get involved a few years later in a leadership capacity as Digital Media Chair. Since then, I have committed countless evenings to this amazing organization working in service to my friends and colleagues across Canada. Continue reading “Precarity and pluckiness: A message from in-coming CWCA/ACCR President, Stevie Bell”

Why broadband access is an essential learning tool

Vol. 4, No. 8 (Spring 2023)
Brian Hotson, Editor, CWCR/RCCR


I recently was going into a shop in a stripmall, and one of my son’s friends from school was sitting on the sidewalk outside the store playing on their phone. I chatted with them a bit, and then asked if either of their parents was in this shop. “No. I come here because we don’t have internet at home.”

In a recent  Education Equality and Accountability Office (EQAO) survey of grade 9 students in Ontario, only 55.2% indicated that they had “access to strong internet connection at home to complete my schoolwork.” In real numbers, of the 103,816 students who responded to the EQAO survey, 3502 (3.4%) said that they do not have strong access to the internet; 1236 students (1.2%) indicated that they have strong access “hardly ever.” Eight hundred and twenty-four (0.8%) students in grade 9 in Ontario indicated that they “never” have access to the Internet (EQAO, 2023; see Figs. 1 & 2). Continue reading “Why broadband access is an essential learning tool”

ChatGPT snapshot: University of Waterloo

Vol 4, No. 7 (Spring 2023)

Clare Bermingham,
Director, Writing and Communication Centre,
University of Waterloo


In April 2023, I asked writing centre practitioners to answer 5 questions on ChatGPT and their centres’ responses. Over the next month, I’ll post the response. If you have a perspective to offer, please use this form, and I’ll post it here. Brian Hotson, Editor, CWCR/RCCR


What actions, policies, resources, or information has your institution put in place for ChatGPT?

At the University of Waterloo, the Office of the Associate Vice-President, Academic has shared several information memos and a FAQ resource, which includes guidance on the university’s pedagogy-first approach and maintaining academic integrity related to ChatGPT. Our university uses Turnitin and has just activated the ChatGPT detection option. The impact of this for instructors and students is unclear at this point in time. Continue reading “ChatGPT snapshot: University of Waterloo”

Announcement | CWCA/ACCR’s Forum on Writing Centres and ChatGPT (and other AI)

May 8, 2023
12:00pm – 1:30pm EDT
 

Please join this open, participatory discussion about how writing centres are integrating, responding to, and guiding students and instructors on ChatGPT and similar large-language model (LLM) Artificial Intelligence.

Discussion Facilitators:
(Chair) Clare Bermingham, PhD
Director, Writing and Communication Centre, University of Waterloo
President, CWCA/ACCR
Brian Hotson, MTS
Senior Manager, Program and Impact Evaluation, Dalhousie University
Michael Cournoyea, PhD
Instructor, Health Sciences Writing Centre, University of Toronto
Zoe Mukura, OCELT
Language Instructor, Saskatchewan Polytechnic

Agenda:

  1. Welcome
  2. ChatGPT & LLM AI Overview / Q&A
  3. Breakout session 1: Participants self-select based on topics
  4. Breakout session 2: Participants self-select based on topics
  5. Shareback / Q&A

Drafting a position statement for ChatGPT and LLM writing tools for higher education

Vol. 4, No. 6 (Spring 2023)
Brian Hotson, Editor, CWCR/RCCR


Having a baseline foundation is important to building writing and tutoring programs and support for students. This is especially true when technology comes available that dramatically changes not only the way we teach, but the way we think about education. This is the case with CHatGPT and other Large Language Model (LLMs) tools. (Think: ChatGPT is to LLMs as Band Aid is to bandages, or Kleenex is to tissues.)

What is ChatGPT?

A number of writing instructors and administrators from across Canada have created a shared document, Crowdsourcing Responses to Generative AI from Canadian Writing Experts, to provide a community of practice for not only responding to ChatGPT, but for developing pedagogy and teaching and tutoring practices everyone in the community can use. One element is a position statement. If you work in writing centres in Canada, please consider participating in the Crowdsourcing document. Continue reading “Drafting a position statement for ChatGPT and LLM writing tools for higher education”

Announcement | Get involved in the CWCA/ACCR!

Get Involved

CWCA/ACCR Board of Directors


Join the CWCA/ACCR in one of the many open board positions this year:

    • Vice President
    • Secretary
    • Francophone Representative
    • Membership chair
    • Digital Media Chair
    • Members-at-large (x2)

Position descriptions are available in the CWCA/ACCR’s bylaws. Different positions do have different time commitments. For the most part, you are free to make what you can of the opportunity. The board meets monthly for 90 minutes. Continue reading “Announcement | Get involved in the CWCA/ACCR!”

ChatGPT snapshot: University of Saskatchewan

Vol. 4, No. 5 (Spring 2023)

Liv Marken,
Learning Specialist (Writing Centre Coordinator)
Writing Centre
University of Saskatchewan


In April 2023, I asked writing centre practitioners to answer 5 questions on ChatGPT and their centres’ responses. Over the next month, I’ll post the response. If you have a perspective to offer, please use this form, and I’ll post it here. Brian Hotson, Editor, CWCR/RCCR


What actions, policies, resources, or information has your institution put in place for ChatGPT?

It has been an exciting but challenging term because there has been uncertainty about who would take leadership on the issue. There wasn’t any official guidance issued, but on our academic integrity website, an instructor FAQ was published in early March, and soon after that a student FAQ. Library staff (including me and my colleague Jill McMillan, our graduate writing specialist) co-authored these with a colleague from the teaching support centre. Continue reading “ChatGPT snapshot: University of Saskatchewan”

Writing a conference proposal: A step-by-step guide

Vol.4, No. 4 (Spring 2023)
Brian Hotson, Editor, CWCR/RCCR
Stevie Bell, Associate Editor, CWCR/RCCR

This is an expansion of the CWCR/RCCR post, Vol. 3 No. 3 (Winter 2022).


‘Tis the season, conference season. For those who have not written a conference proposal, it can seem like a daunting project. The thought of it can cause many to not submit at all. It can be difficult to know where to start and what to write, while following a conference’s CFP format and theme. We’ve had both successful and rejected proposals. As conference proposal reviewers and conference organizers, we’ve read many proposals and drafted several conference calls-for-proposals, as well. Here are some of the things that we’ve learned from experience. We hope this guide will provide you with some help to get your proposal started, into shape, and submitted. Continue reading “Writing a conference proposal: A step-by-step guide”

Academic vigilantes and superheroes

Vol. 4, No. 3 (Spring 2023)
Brian Hotson, Editor, CWCR/RCCR


“Only those safe from fascism and its practices are likely to think that there might be a benefit in exchanging ideas with fascists.” – Aleksandar Hemon, Fascism is Not an Idea to Be Debated, It’s a Set of Actions to Fight

IWCA’s theme for their 2023 conference is Embracing the Multi-Verse, a theme taken up by the CWCA/ACCR’s 2019 conference The Writing Centre Multiverse. The 2019 conference’s theoretical basis was Marshall, Hayashi, and Yeung’s Negotiating the Multi in Multilingualism and Multiliteracies (2012). The CWCA/ACCR’s call for proposals states that the authors’ study’s Continue reading “Academic vigilantes and superheroes”

Academic writing and ChatGPT: Step back to step forward

Vol. 4, No. 2 (Spring 2023)
Brian Hotson, Editor, CWCR/RCCR
Stevie Bell, Associate Editor, CWCR/RCCR


Sam Altman, a co-founder of OpenAI, creators of ChatGPT, said in 2016 that he started OpenAI to “prevent artificial intelligence from accidentally wiping out humanity” (Friend, 2016,  October 2). Recently, Elon Musk (also a co-founder of OpenAI) and The Woz (a co-founder of Apple) along with several high-profile scientists, activists, and AI business people, signed a letter urging for a pause in the rollout of Large Language Model (LLMs) AI tools, such as ChatGPT. The letter warns of an “out-of-control race to develop and deploy ever more powerful digital minds that no one—not even their creators—can understand, predict, or reliably control” (Fraser, 4 April 2023). A Google engineer, Blake Lemoine, was fired for claiming that Google’s LLM tool, LaMDA, had become sentient:

I raised this as a concern about the degree to which power is being centralized in the hands of a few, and powerful AI technology which will influence people’s lives is being held behind closed doors … There is this major technology that has the chance of influencing human history for the next century, and the public is being cut out of the conversation about how it should be developed. (Harrison, 2022, August 16)

Continue reading “Academic writing and ChatGPT: Step back to step forward”

Writing centres and ChatGPT: And then all at once

Vol. 4, No. 1 (Spring 2023)
Brian Hotson, Editor, CWCR/RCCR


A couple months ago, I asked OpenAI‘s ChatGPT to write blog post on writing centres and academic integrity. This week, I asked the new version of ChatGPT to write this piece again. For the old version of GPT, I used this prompt:

Write a five-paragraph blog post about the state of writing centres in Canada, with citations and references. The first paragraph is an overview of Canadian writing centres for 2022. The second paragraph is an overview academic integrity issues in Canada in 2022. The third paragraph is an overview of how academic integrity affects Canadian writing centres. The four paragraph provides a preview of possible academic integrity issues in Canada in 2023. The fifth paragraph is a summation of the first four paragraphs.

Continue reading “Writing centres and ChatGPT: And then all at once”

Announcement | CWCA/ACCR Elections: Consider a role on our board

By Clare Bermingham, President, CWCA/ACCR

Elections are coming up at the CWCA/ACCR AGM in May, and we have several board positions that will be open. Writing centre people are the best people! And CWCA/ACCR is composed of an awesome group of folks who are invested and passionate about supporting and advancing writing centre work.

Have you considered a position on our board?

I know what you’re thinking…

You’re worried you haven’t been working in writing centres for very long.

Many board members began volunteering with CWCA/ACCR when we were relatively new to writing centre work. It’s a great way to make connections, get support in your role, and become more engaged in research. There’s no such thing as too new! I was brand new when I attended my first CWCA/ACCR conference in 2014, and I was encouraged to stand for election as Secretary only a couple of years later. I had no idea what to expect. I was excited to land within a community of people who were talking about a range of questions and issues, from ideas for training peer tutors to antiracism in writing centres. They were self-reflective, curious, deeply committed to student learning and student experience, and not afraid to share their own learning journeys.

Are you worried you won’t have the time?

The commitment isn’t a huge one, depending on your role and what projects you get engaged in. Think 5-10 hours a month, on average. That’s like 10-20 minutes a day. It’s a cup of coffee, a washroom break, a… well, you get it. And the returns are so worth it.

What returns?

What do you need as a writing centre professional or researcher or tutor? What support are you missing? What resources do you wish you had a few years ago, or even yesterday? Being a member of the CWCA/ACCR board is an opportunity to create those supports and resources for colleagues and student members across the country. It’s the chance to hear what people need and then find ways to deliver.

From conferences to book discussions, from workshops to panels, the range of projects that board members work on is exciting and fulfilling. I find the work so enriching for my own professional role. I’ve learned a huge amount from colleagues, and I’ve upgraded my skills in meeting facilitation and project organization. Honestly though, it just feels great to know that we’re contributing to the professional experiences of our members, regardless of where they are in their careers or learning journeys. For me, it’s been exciting that the work of the board in the last few years has overlapped with my commitment to equity, antiracism, and decolonization and reconciliation. Having the opportunity to help make space for conversations and actions on these topics and help reduce barriers to participation in the field, is something that I’m very grateful for.

What are you interested in? There will likely be ways to connect these interests to your board work and engage with others interested in similar things.

You’d love to hear what positions are up for election this year?

I’d love to share! Find out more about the following positions by reading the descriptions in our by-laws. You can also contact me or the current member in any role.

  • Vice-President
  • Secretary
  • Francophone Representative
  • Digital Media Chair
  • Membership Chair
  • Members-At-Large

There’s a BIPOC Caucus in the CWCA/ACCR

Vol. 4 No. 2 (Fall 2022)

By Vidya Natarajan and Megumi Taguchi

Vidya Natarajan is a first-gen immigrant whose mother tongue is Tamil, and a settler on the lands of the Anishnaabek, Haudenosawnee, Lunaapewak and Chononton Peoples (now called London, Ontario). She teaches writing and coordinates the Writing program at King’s University College.

Megumi Taguchi lives and works on the unceded, traditional lands of the Qayqayt Peoples, in a city commonly known as New Westminster, in British Columbia. A fourth generation racialized settler, she believes that because her family on her father’s side settled in the Okanagan region, home of the Syilx (say-ooks) people, they were able to avoid the worst of the racial discrimination and imprisonment by the Canadian government during WW2. She is a former peer tutor and English language tutor, and is currently services coordinator at Douglas College, where she supervises and helps run the operational side of tutoring. She is working on her master of education in TESOL at the University of British Columbia.

SIGs and Caucuses

Special Interest Groups (SIGs) have long been a way for likeminded scholars and activists to come together at conferences around subjects or projects in which they are deeply invested. As antiracism became a key node for advocacy, research, and attention among members of the International Writing Center Association (IWCA), the Antiracism Activism Special Interest Group, active since 2006 (Godbee & Olson, 2014) consolidated itself. Talisha Haltiwanger Morrison and Keli Tucker (2019) document how the IWCA’s “Antiracism Activism SIG became a standing SIG in 2017” (p. 4). They note that under their co-leadership, the SIG’s “primary goal has been to develop resources and support to help its members move toward the action invoked in the SIG’s name” (2019, p. 4). Many SIGs function on the basis of common professional and academic interests; in giving racial identity full recognition, however, IWCA’s Antiracism Activism SIG acknowledges the complex involvement of identity-based interests in social and professional interactions. Continue reading “There’s a BIPOC Caucus in the CWCA/ACCR”

Response from Studiosity to Friends don’t let friends Studiosity (without reading the fine print)

CWCR/RCCR recently published a post, Friends don’t let friends Studiosity (without reading the fine print) (Vol. 4 No. 1 (Fall 2022)).

Professor Judyth Sachs, Academic Advisory Board Member & Chief Academic Officer at Studiosity, contacted the editor with a reply. Here is the content of that reply in the original.

Professor Judyth Sachs
Chief Academic Officer, Studiosity

Response to Holston and Bell (2022)

Students lie at the heart of university life and supporting their success is something we can all agree on. This support can take many forms. What form this takes is often contested, provides the basis for rigorous debate and is part and parcel of the academic zeitgeist. However, these debates need to be accurate, objective and evidence based. It is on these assumptions that, as Chief Academic Officer at Studiosity, I wish to set the record straight about Studiosity as a company, and our commitment to supporting students to be successful in their studies. However, before I do this, I want to make the following observations based on my experience as a senior academic leader and manager at two large research-intensive universities in Australia (University of Sydney as PVC Learning and Teaching and Provost at Macquarie University) where Student support came under my remit.

Continue reading “Response from Studiosity to Friends don’t let friends Studiosity (without reading the fine print)”

Friends don’t let friends Studiosity (without reading the fine print)

A surveillance on the ledge of a building with a cloudy sky in the background.

Vol. 4 No. 1 (Fall 2022)

Brian Hotson, CWCR/RCCR Editor
Stevie Bell, CWCR/RCCR Associate Editor

Like many teachers on a late-August vacation, education companies can see September on the horizon. The difference is that these companies aren’t relaxing. They’re sending e-mails and booking video conferences with offers of freshly printed textbooks, handy workbooks, new online tools, and easy-to-use mobile apps that promise to make student life easier and save universities and colleges money.

The business of education is very large, with total global spending estimated at $4.7 trillion (USD) (UNESCO). By comparison, the total GDP of all African nations in 2021 was $2.7 trillion (USD) (StatisticsTimes, 2021). In 2018-2019, “public and private expenditure on [postsecondary] education” in Canada was $41.5 billion. Education companies would like a share of the money. In this context, a new-to-Canada online writing and tutoring tool, Studiosity, has appeared. Continue reading “Friends don’t let friends Studiosity (without reading the fine print)”

Reading and Writing Excellence Program: A Safe and Brave Space to Address Inequities

Two individuals smiling. One is holding a book, the other is looking at the book.

No. 3 Vol. 2 (Summer 2022)

This post is from the 2022 CWCA/ACCR annual conference virtual poster session. – Stevie Bell and Brian Hotson, 2022 CWCA/ACCR conference co-chairs

By Xiangying Huo & Elaine Khoo, University of Toronto Scarborough


The poster presents an innovative approach to support English Language Learners using a learner-driven and instructor-facilitated approach. Through this one-on-one support by a writing instructor, students develop their linguistic and knowledge capital required for writing in their respective courses. This risk-free approach that embraces relationality, respect and reciprocity to support students in their respective zone of proximal development can be enhanced by Culturally Responsive Pedagogy. The result of one-month of investment of time by instructor in collaboration with student have resulted in transformative impact, and opens up opportunities for further development should the student wish to pursue them. Continue reading “Reading and Writing Excellence Program: A Safe and Brave Space to Address Inequities”